Job Description

Implement Meet & Greet practice at all times

Deal and handle guests complaint in a professional, helpful and friendly manner at all times and immediately advise Restaurant Management about it

Comply with the SOS, SOPs

Provide detailed information of the menu for both food and beverage (portion, ingredients, potential food allergens)

Offer menu recommendations and upsell additional products, when necessary

Initiate and train staff on up-selling of F&B items

Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.

Be able to handle cash register/POS machine

Meets with colleagues for review and briefing on the menu updates and events

Monitor production and wastage, providing accurate reports and recommended controls.

Take a proactive role in encouraging teamwork, cooperation, harmony, productivity and a positive attitude within the working environment

Maximize revenues by upselling

Prepares breakage and wastage report

Be able to communicate with the kitchen staff regarding guest orders effectively and accurately

Job Type: Full-time

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